Introduction

Welcome to Nile Ride. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our services and tell you about your privacy rights and how the law protects you.

This privacy policy is compliant with the Nigeria Data Protection Regulation (NDPR) 2019 issued by the National Information Technology Development Agency (NITDA).

Data We Collect

We collect and process the following information:

• Personal identification information (Name, email address, phone number, etc.)
• Profile pictures and biographical information
• Transaction and payment details
• Device information and app usage data
• Ratings and reviews you provide or receive

How We Use Your Data

We use your personal data for the following purposes:

• To create and manage your account
• To provide our ride-sharing services
• To process payments
• To communicate with you about rides and services
• To improve our services and user experience
• To ensure safety and security of all users
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of the contract we have with you
• Your consent, which you can withdraw at any time
• Our legitimate interests, such as improving our services
• Compliance with legal obligations under Nigerian law

Data Sharing and Disclosure

We may share your personal data with:

• Other users (e.g., drivers or riders) as necessary for the service
• Payment processors to facilitate transactions
• Service providers who help us operate our business
• Law enforcement or regulatory authorities when required by law

We do not sell your personal data to third parties.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general, we keep basic user data for the duration of your relationship with us, and for a period afterward as required by Nigerian law.

Your Rights

Under the NDPR, you have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer: